Privacy and Data Policy of FoxyGold Casino
FoxyGold Casino places great importance on protecting your personal data. In this document, we clearly explain what information we collect, why we do so, and how your data is secured. This privacy policy applies to all visitors and registered players of our platform. By using our services, you confirm that you have read and understood this policy.
What Personal Data is Processed
When you create an account, we process basic data such as your name, date of birth, residential address, email address, and telephone number. While using the platform, we collect additional information, including payment history, game preferences, bonus participation, and communications with our support staff. In addition, technical data such as IP address, device type, operating system, and log files are automatically recorded.
Purpose of Data Processing
We use personal data to manage accounts, process deposits and withdrawals, and enable access to our games. We are also legally obliged to process data for identity verification, fraud prevention, responsible gaming, and compliance with anti-money laundering regulations. Furthermore, we analyse anonymised data to optimise our services and enhance the user experience.
Legal Bases
The processing of personal data occurs based on various legal grounds. For the provision of our services, processing is necessary within the framework of the agreement with the player. Additionally, we process data to comply with legal obligations. For security and abuse prevention, we rely on our legitimate interest. We only send marketing communications when explicit consent has been granted for this.
Retention Periods
FoxyGold Casino does not retain personal data for longer than strictly necessary. Account data is kept as long as the account is active and thereafter for as long as required by law. Financial transactions and verification data are stored for several years in accordance with gambling and tax legislation. Upon expiry of the retention period, data is securely deleted or irreversibly anonymised.
Sharing Data with Third Parties
Personal data is only shared with external parties if this is necessary for our service provision. This includes, among others, payment processors, KYC and verification partners, IT service providers, and hosting providers. All these parties operate based on contractual agreements and may only use data for the agreed purpose.
International Data Processing
In some cases, data may be processed outside the European Economic Area. When this occurs, we ensure an adequate level of protection by utilising recognised legal mechanisms, such as standard contractual clauses or adequacy decisions.
Security Measures
We implement extensive technical and organisational measures to secure personal data. This includes encrypted data transfer, secure servers, access restrictions for personnel, and continuous monitoring of our systems. Regular security updates and audits help us to minimise risks.
Cookies and Similar Technologies
Our website uses cookies to ensure correct operation and optimal performance. Essential cookies are necessary for basic functionality such as account access and security. Additionally, we use analytical cookies to gain insight into platform usage. For non-essential cookies, we request prior consent.
User Rights
As a user, you have the right to access your personal data, have incorrect data corrected, and in certain cases, request deletion or restriction of processing. You can also object to processing based on legitimate interest and have the right to data portability. Requests can be submitted via our customer service and will be handled within the statutory period.
Changes to This Policy
FoxyGold Casino may amend this privacy policy if legislation or internal processes change. The most current version will always be available on this page. In the event of significant changes, we will actively inform players about them.
Contact
For questions regarding privacy, data protection, or exercising your rights, please contact our customer service. We handle all requests carefully and confidentially.
Last updated: 2026